Bilingual Scheduling Coordinator / Dental Front Desk Receptionist (English & Spanish) - Sterling Dental Center - Sterling, VA

Are you a friendly, energetic, organized professional who loves helping people and keeping a busy office running smoothly? We're looking for a Bilingual Scheduling Coordinator / Front Desk Receptionist who brings positive energy, excellent customer service, and a strong sense of responsibility to our growing dental practice. Dental experience is NOT required! We're happy to train the right person who has experience scheduling appointments, coordinating providers, or managing a busy front desk in a dental, medical, or other appointment-based business. We're looking for someone with a great personality, a willingness to learn, and the motivation to help our team succeed. What You'll Do Welcome patients with warmth, enthusiasm, and professionalism. Answer phones and turn new patient inquiries into scheduled appointments. Manage hygiene and new patient schedules to keep appointments filled and productive. Proactively contact patients to fill cancellations and open appointments. Confirm appointments and follow up with patients who need to schedule. Communicate clearly and respectfully with patients in English and Spanish. Deliver outstanding customer service, even in challenging situations. Work closely with our clinical and administrative teams to achieve weekly scheduling goals. Learn and follow our scheduling systems, procedures, and patient communication standards. Take initiative, solve problems, and contribute to a positive team environment. What We're Looking For Fluent in English and Spanish — REQUIRED. Experience with appointment scheduling, front desk coordination, or managing provider schedules. A naturally friendly, upbeat, welcoming personality. Strong communication and customer service skills. Organized, dependable, punctual, and detail-oriented. Comfortable multitasking in a busy office. Proactive and motivated to achieve measurable goals. Coachable, adaptable, and eager to learn new systems. Comfortable making outbound calls and following up with patients. Strong computer and telephone skills. Dental or medical office experience is a plus, but not required. Location Our office is located in Sterling, Virginia. We strongly prefer candidates living in Sterling, Ashburn, or Herndon , ideally within 5 miles of the practice. Pay: $21.00 - $25.00 per hour Expected hours: 40.0 per week Benefits: Employee mentoring program Health insurance On-the-job training Paid time off Application Question(s): How many years of Scheduling Coordinator experience do you have? Language: Do you speak English/Spanish? (Required) Work Location: In person

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