Princess Dental Staffing

Dental Insurance & Revenue Cycle Coordinator - oasisdentistresume@gmail.com - Concord, NC

Permanent Dental Receptionist / Front Desk Job in Concord, NC

Permanent
Posted 1 day ago

Dental Insurance & Revenue Cycle Coordinator Oasis Dentistry | Luxury Dental Experience | Concord & Charlotte, NC Oasis Dentistry is seeking an experienced, detail-oriented Dental Insurance & Revenue Cycle Coordinator to join our growing luxury dental practice. This is NOT an entry-level front desk role. We are looking for someone who deeply understands dental insurance, claims management, Eaglesoft, and revenue cycle systems — someone who takes ownership, works proactively, and helps keep the practice financially healthy and operationally excellent. Our practice is modern, fast-paced, hospitality-driven, and growth-focused. We are building something very different from traditional dentistry and need strong team members who can grow with us. ### REQUIRED EXPERIENCE - Minimum 2 years dental insurance coordination experience - Strong knowledge of Eaglesoft - Experience with PPO insurance verification and breakdowns - Experience sending claims electronically with attachments - Understanding of narratives, radiographs, intraoral photos, and documentation requirements - Experience handling insurance aging reports and claim denials - Ability to review frequencies, limitations, waiting periods, missing tooth clauses, downgrades, and history - Strong communication and follow-up skills ### SYSTEMS USED - Eaglesoft - Airpay - Nexhealth - Vyne Dental ### DAILY RESPONSIBILITIES - Verify insurance eligibility and benefits accurately - Input insurance information into Eaglesoft - Review patient insurance history and frequencies - Ensure all patients are eligible prior to appointments - Contact patients proactively regarding inactive insurance, missing information, or coverage issues - Submit claims daily with proper documentation and attachments - Follow up on outstanding insurance claims and A/R - Work insurance aging reports and denial correspondence - Correct rejected claims and resubmit quickly - Track missing EOBs and insurance payments - Communicate with front office and clinical team regarding coverage limitations and claim requirements - Maintain organized and accurate insurance notes/documentation ### IDEAL CANDIDATE - Fast and efficient - Highly organized - Strong sense of urgency - Takes ownership - Excellent communicator - Team-oriented - Comfortable in a high-expectation environment - Understands that details matter ### WHAT WE OFFER - Competitive pay - Growth opportunities - Supportive leadership - Beautiful modern office environment - Dental benefits - PTO - 401(k) - Team discounts on spa services/products - Opportunity to grow with an expanding luxury dental brand If you are someone who loves systems, organization, problem-solving, and helping a practice operate at a high level, we would love to meet you. Job Type: Full-time Pay: $28.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Life insurance Paid time off Professional development assistance Retirement plan Experience: Teeth charting/numbering: 1 year (Required) Dental terminology: 1 year (Required) Communication with dental insurance companies: 1 year (Required) Dental Insurance verification: 1 year (Required) Ability to Relocate: Concord, NC 28027: Relocate before starting work (Required) Work Location: In person

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oasisdentistresume@gmail.com
Concord, NC
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