Permanent Dental Receptionist / Front Desk Job in San Jose, CA

Are you an enthusiastic, proactive individual looking to kickstart a rewarding career in healthcare?
We are looking for a dynamic, high-energy Dental Floater to join our established, family-oriented practice in San Jose. If you are a quick learner with great people skills, we will completely train you from scratch!
This unique "hybrid" role splits your time right down the middle: 50% supporting our front office and 50% supporting our clinical team in the back. It is the perfect opportunity to learn every aspect of how a successful modern dental office operates.
What You’ll Do (Your Day-to-Day):
Front Office Operations (50%):
- The Face of the Office: Warmly greet and check in patients, ensuring they feel welcome from the moment they walk in.
- Scheduling Coordination: Manage the phone systems and text platforms to schedule appointments and optimize the daily patient flow.
- Patient Advocacy: Help present dental treatment plans to patients and coordinate basic insurance details.
Back Office & Clinical Support (50%):
- Operatory Flow: Rapidly break down, sanitize, and set up dental treatment rooms between patients to maintain a safe environment.
- Sterilization: Clean and sterilize dental instruments according to strict safety protocols.
- Chairside Assisting: Step in to occasionally assist the doctor during basic dental procedures (suctioning, passing instruments, and keeping patients comfortable).
Who We Are Looking For:
- Proactive & Initiative-Driven: You don’t wait around to be told what to do. If a room needs cleaning or a phone is ringing, you jump right in.
- Enthusiastic Personality: You bring positive energy to the team and possess a warm, empathetic customer-service mindset for our patients.
- Adaptable Multi-Tasker: You thrive in a fast-paced environment and can smoothly transition from administrative desk work to fast-moving clinical support.
- No prior dental experience required! A background in retail, hospitality, banking, or high-end customer service is a massive plus.
Benefits & Perks:
- Comprehensive Paid Training: Learn valuable healthcare and clinical skills on the job.
- Medical Benefits: Available after 30 days of continuous employment.
- Paid Holidays
- Long-Term Growth: Eligible to accrue Paid Time Off (PTO) and participate in our competitive company-matching 401(k) retirement plan after 1 year of continuous employment.
Schedule:
- Monday to Friday
- No weekends
Requirements:
- High school diploma or equivalent.
- Strong basic computer proficiency (experience with office software is a plus).
- Must be willing to complete necessary California dental radiation/safety certifications if pursuing a long-term clinical path (we will assist with guidance!).
Benefits:
- 401(k)
- Health insurance
- Paid time off
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- San Jose, CA 95121 (Required)
Ability to Relocate:
- San Jose, CA 95121: Relocate before starting work (Required)
Work Location: In person