Dental Front Desk / Treatment Coordinator - PAS Smiles - Spring, TX

Job Summary Now Hiring: Dental Front Desk / Treatment Coordinator Location: Spring, TX Bilingual English/Spanish Required We are looking for an experienced, dependable Dental Front Desk / Treatment Coordinator to join our PPO and Medicaid dental practice. The ideal candidate is welcoming, organized, and confident handling patient communication, treatment coordination, insurance, and collections. Requirements Previous dental front office or treatment coordinator experience required. Fluent in English and Spanish . Proficient with Open Dental . Experience with PPO and Medicaid insurance verification, billing, and authorization requirements. Knowledge of treatment presentation, patient collections, and insurance claim follow-up. Strong communication, multitasking, and follow-through. Office management or front office leadership experience is a plus. Responsibilities Greet patients, manage check-in and check-out, and maintain a welcoming front desk. Answer calls, schedule appointments, confirm visits, and offer same-day appointments when available. Verify insurance eligibility, benefits, coverage limitations, and authorization requirements before visits. Coordinate preauthorizations and follow up on pending approvals. Present dentist-recommended treatment plans and explain estimated patient costs and payment options. Follow up on unscheduled treatment and incomplete care. Collect payments, review outstanding balances, and support patient and insurance collections. Review aging reports and coordinate with the billing team to resolve unpaid or denied claims. Maintain accurate patient records, schedules, treatment plans, and account details in Open Dental. Work closely with the dentist and team to keep daily operations organized and the schedule productive. Address patient questions and concerns professionally. We value accountability, teamwork, proactive communication, and consistent follow-through. Pay: $17.00 - $20.00 per hour Expected hours: 80.0 per week Benefits: 401(k) matching Health insurance Paid time off Work Location: In person

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