Dental Front Desk Receptionist - Kilman Dental Group - New Smyrna Beach, FL

Job Summary Kilman Dental Group is seeking an experienced, motivated, and detail-oriented Dental Front Desk Receptionist to join our growing practice! We are looking for someone who takes pride in their work, enjoys helping patients, understands the importance of accuracy, and can confidently manage a busy dental front office. Our ideal candidate is a team player who takes initiative, follows through on responsibilities, and understands how important the Front Desk is to both the patient experience and the success of the practice. Key Responsibilities Greet patients warmly and provide an exceptional patient experience. Answer incoming calls promptly and professionally. Schedule appointments accurately while maintaining efficient doctor and hygiene schedules. Verify dental insurance eligibility, benefits, limitations, and coverage. Understand insurance estimates, patient portions, deductibles, and annual maximums. Collect copays, estimated patient portions, and outstanding balances according to office policies. Review patient accounts and appointment notes before communicating financial information. Assist patients with insurance and billing questions. Maintain accurate patient records and documentation. Coordinate effectively with clinical team members to ensure smooth patient flow. Follow through on patient requests and resolve concerns in a timely manner. Support daily Front Desk operations and assist teammates when needed. Qualifications Required: Previous dental Front Desk experience. Strong working knowledge of dental insurance, including PPO plans, benefits, and patient financial responsibility. Experience with dental scheduling and patient collections. Excellent communication, organizational, and multitasking skills. Ability to work independently, prioritize responsibilities, and maintain accuracy in a busy environment. Dependability, professionalism, and strong attention to detail. Highly Preferred: Dental assisting background or previous clinical dental experience. Experience with Eaglesoft practice management software. Knowledge of dental terminology, CDT codes, and treatment planning. Experience with insurance claims, EOBs, and accounts receivable. Experience working in a multi-provider dental practice. What Makes Someone Successful Here? We value team members who: Take ownership of their responsibilities and follow through. Pay attention to the details that make a difference. Understand that every patient interaction matters. Are comfortable asking questions but also take initiative to find answers. Communicate clearly and work well with both clinical and administrative teams. Enjoy learning, growing, and contributing to a positive workplace. Why Join Kilman Dental Group? We are a patient-focused dental practice committed to providing quality care and creating a positive experience for every patient. We believe in teamwork, accountability, mutual respect, and supporting each other in delivering excellent dentistry. If you're an experienced dental professional who enjoys working with patients, understands dental insurance, and takes pride in doing the job right, we'd love to meet you! Apply today and tell us about your dental Front Desk and insurance experience! Pay: $18.00 - $20.00 per hour Work Location: In person

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