Dental Reception Specialist I - Family First Health - York, PA

Family First Health is seeking a Dental Reception Specialist for our Springwood Road location in York. Candidates should have a working knowledge of dental terminology and be computer proficient or have the ability to learn. As a Dental Reception Specialist at Family First Health, candidates should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.

This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy services and care. The Dental Reception Specialist position will play a large role in that. If this sounds a like a good fit, we would love to hear from you.

A qualified Dental Receptionist should have:
Working knowledge of dental terminology
Ability to build relationships with patients
Computer proficiency and the ability to learn new programs
Previous work experience in a medical/dental practice is a plus

KNOWLEDGE/SKILLS/ABILITIES

High School Diploma or GED, or any equivalent combination of training and experience
Knowledge of computer software applications (Microsoft Office Applications, others)
Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Excellent customer service skills
Skill in operating office equipment
Proficient keyboarding skills
Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments
Ability to work in, and respond to demanding environment
Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
Ability to work efficiently and accurately with strong attention to detail
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability to establish and maintain effective working relationships with patients, employees, and the public
Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks

PHYSICAL DEMANDS Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Dental Reception Specialist such as:

Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
Requires correct vision and hearing to normal range
Occasional bending, stooping, crouching, or kneeling
Frequent standing and walking
Frequent turning and reaching
Possible travel between work sites, community events, suppliers and/or Outreach with exposure to weather conditions
Frequent competing demands, frequent changes, delays, or unexpected events

Employee Benefits

3 Weeks of Accrued Paid Vacation per year
9 Days of Accrued Paid Sick Leave Time per year
4 Personal Days per year
No Late Evenings or Weekend Hours
Paid Time Off on Holidays
Health, Dental, & Vision Insurance Plans
Short/Long Term Disability and Life Insurance
403(b) Retirement Plan
Tuition Reimbursement Opportunities
Attention to work-life balance
Opportunity for growth and advancement
And More!

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