Dental Business Assistant - BlueStem Dental - Overland Park, KS

Are you an enthusiastic, outgoing individual with a passion for helping others?
Our beautiful, state-of-the-art general dental practice in Overland Park, KS, is on the hunt for a dynamic Full-Time Business Assistant to join our thriving practice! If you thrive in a fast-paced environment and love delivering exceptional customer service, we want to hear from you! As our Business Assistant, you’ll play a vital role in providing a seamless experience for our patients. This position involves presenting treatment plans, collecting copays, and discussing financial options with our valued patients. Your upbeat personality will shine as you help create a welcoming atmosphere that makes everyone feel at home!
What we offer?

Full-Time Hours: Enjoy a stable schedule with Monday-Thursday hours from 8 AM to 5 PM and Friday 7 AM to 3 PM, giving you weekends off to recharge.
Supportive Team Culture: Be part of a close-knit team that values collaboration, personal growth, and holistic health principles.
Patient-Centric Care: We pride ourselves on creating personalized experiences for all ages—from toddlers getting their first check-up to seniors maintaining their radiant smiles. Your role will be crucial in building those lasting relationships!
Career Development: We believe in investing in our staff! You’ll have opportunities for training and professional development as you enhance your skills in the dental field.
Competitive compensation and benefits package.

Our ideal candidate is a customer service-centered superstar who enjoys engaging with patients. They are someone who’s comfortable talking finances and presenting treatment options and has a strong attention to detail and self-starting attitude! Previous insurance experience is a plus, but we’re more than willing to train the right person!
Ready to bring your energy and skills to our team? We encourage you to apply and look forward to meeting you.
Essential Duties and Responsibilities

Greet and check-in patients, update all necessary patient information and verify insurance.
Have knowledge with insurance verifications and claims.
Answer phones, maintain schedules, answer inquiries about procedures, cost, and insurance.
Check out patients, collect out-of-pocket cost, and schedule next visits.
Confirm appointments, communicate with patients via phone, email and text message utilizing Patient Management software.
Present treatment plans to patients, effectively communicate financing options and insurance benefits coverage.
Respond to records requests appropriately and in a timely manner.
Contact patients to schedule outstanding or overdue treatment.
Must have the ability to multi-task and handle the pressure of a fast-paced environment.
Must have a positive, can-do attitude!

Skills:

Open to cross training to support our teamwork focused office approach.
Effective time management skills and able to support a steady office flow.
Able to be flexible and multi-task to meet the needs of a busy schedule.
Must have outstanding communication and customer service skills.
Welcoming and patient personality with an ability to build rapport with others easily.
Great attention to detail and follow through.
Dental terminology knowledge and ability to communicate with patients effectively

Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:

401(k)
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

Day shift
Monday to Friday
No weekends

Experience:

Customer service: 1 year (Preferred)
Dental clinic: 1 year (Preferred)

Work Location: In person

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