Dental Front Desk Receptionist - South Hadley Dental Group - Boston, MA

Dental Front Desk Receptionist - 5 days/week
We're an established practice with the most incredible patients and a truly great staff. Our friendly dental practice, South Hadley Dental Group, is seeking an experienced Dental Front Desk Receptionist to join our support team as we continue to provide exceptional patient care.
We are proud of our commitment to supporting our wonderful patients.
If you have Dental Front Desk experience and are looking to join a team that strives to create an EPIC (Every Patient Interaction Counts) experience for its patients, we'd love to talk to you!
Schedule: Full-Time, 5 days/week
Responsibilities:
As a Dental Front Desk Receptionist, your role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and treatment planning.
As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.

Strive to provide an EPIC (Every Patient Interaction Counts) patient experience
Support patients with presenting treatment plans
Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
Scheduling to patient clinical needs
Collect copayments and verify insurance coverage
Schedule and confirm patient appointments.
Follow-up as needed with the patient between visits for non-scheduled, canceled, or missed appointment

Qualifications:

One year of prior Dental Office Front Desk experience
Versed in dental terminology and procedures
Maintains a positive, collaborative, and supportive disposition with team and patients
Strives to provide patients with an EPIC experience where Every Patient Interaction Counts!
Understands and complies with HIPAA and HITECH Act of 2009
Prior DA experience a Plus!

APPLY TODAY! We look forward to speaking with you!!!!
5F-0012
Job Type: Full-time
Benefits:

401(k)
Dental insurance
Health insurance

Schedule:

8 hour shift
Day shift
No weekends

Application Question(s):

What is your expectation of pay?

Experience:

Dental Front Office: 1 year (Required)
Dental Terminology: 1 year (Required)

Ability to Commute:

South Hadley, MA 01075 (Required)

Work Location: In person

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