Dental Care Coordination Team Member - Ann Arbor Smiles - Ann Arbor, MI

Position Type: Full-Time or Part-Time

Company Overview:

At Ann Arbor Smiles Dental Group, our mission is to improve the lives of others through exceptional dental care. We take pride in fostering a learning culture and healthy work-life balance. We are a dentist owned company and have been proudly serving the Ann Arbor community for 40 years.

If you are passionate about helping patients and eager to learn, we invite you to apply for this position.

Responsibilities:

You will embark on a comprehensive training program to develop the skills and knowledge necessary to become a key member of our care coordination team. Candidates must be willing to work on site at various locations in Ann Arbor. Some evenings and weekends may be required. Your responsibilities will include:

Front Office Management:

Greet patients with a friendly and professional demeanor.

Schedule appointments, manage patient records, and handle phone inquiries.

Ensure a seamless patient experience by coordinating with the clinical team.

Billing and Financial Administration:

Collaborate with the billing team to ensure accurate verification of benefits and collections.

Address patient inquiries related to billing and financial matters.

Qualifications:

Associate’s or Bachelor's degree in business administration, healthcare management, or related field preferred, but not required. Transferable skills will be an advantage.

Demonstrated ability to work collaboratively in a team environment.

Eagerness to learn and adapt to new challenges.

Previous experience in a dental or healthcare setting is a plus.

Benefits:

Competitive compensation package

Comprehensive health and dental benefits

Professional development opportunities

A positive and inclusive work culture

Employer paid life and disability insurance

Dependent care flex savings

Paid time off and paid holidays

401k w/ match

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