Chart Librarian/Dental Receptionist - Indio, CA - Competitive pay

Beautifully decorated, busy dental practice is seeking a mature, friendly and courteous professional to fill a full time position for our dental practice in Indio, CA. 

The Chart Librarian & Second Receptionist is a dual-role team member responsible for maintaining organized and accurate patient records while supporting front desk operations.  This position plays a key role in managing both paper and digital charts and providing excellent customer service during patient check-in, scheduling and communication. 

Key Responsibilities:

Chart Librarian Duties:

*Maintain, file, and organize all patient charts and documentation (paper and/or electronic)

*Prepare charts in advance of scheduled appointments with all necessary forms and updates

*Ensure all patient records are complete, current, and compliant with HIPAA regulations

*Scan and upload documents, lab results, referral letters, and consent forms into patient files

*Archive and retrieve inactive patient charts according to office policies

 *Take out and collect mail daily

Reception Support Duties:

*Greet patients warmly, assist with check-in and check-out processes

*Answer phones, route calls, and schedule or confirm appointments as needed

*Collect and verify patient information, including insurance and contact details

*Assist with intake forms and ensure all paperwork is completed properly

*Support the front desk receptionist during high-volume times or staff absences

*Communicate effectively with the dental team to maintain smooth patient flow

If this is YOU, please send your resume to Cyndi at csullivan@idc-heritagecourt.com