Princess Dental Staffing
Dental clinic seeking experienced BILLER/RECEPTION in Hawthorne, CA
Permanent Dental Receptionist / Front Desk Job in Hawthorne, CA
Dental Receptionist / Front Desk Biller – Hawthorne, CA
Who We Are
City Dental Care is a warm, modern dental practice committed to providing high-quality, comprehensive care in a welcoming and friendly environment. Our team is passionate about creating positive patient experiences and ensuring every patient feels valued, respected, and well cared for. We take pride in combining top-tier dental technology with a people-first approach to oral health.
Who We’re Looking For
We’re seeking an exceptional Dental Receptionist / Front Desk Biller to join our Hawthorne team. The ideal candidate is reliable, detail-oriented, and thrives in a fast-paced, patient-focused environment. You’re someone who loves connecting with people, has a strong work ethic, and brings experience with dental billing and insurance verification. You’re also tech-savvy, a team player, and confident in helping patients understand their treatment and financial options.
Responsibilities
- Greet and check out patients with professionalism and warmth
- Answer phone calls, schedule appointments, and manage the daily schedule efficiently
- Verify insurance eligibility and benefits when needed to complete billing (there is a separate eligibility department)
- Submit and track insurance claims and pre-authorizations
- Collect co-pays and patient balances; explain treatment estimates and financial policies clearly (when needed)
- Follow up on unpaid insurance claims and resolve billing discrepancies
- Maintain accurate patient records and documentation
- Support the front office with administrative tasks and ensure smooth day-to-day operations
- Assist patients with Cherry or other third-party financing options
- Provide excellent customer service and contribute to a positive team atmosphere
Requirements
- Minimum 1–2 years of experience in a dental front office or billing role
- Familiarity with PPO insurance billing and claim submission
- Strong understanding of dental terminology, procedures, and codes
- Experience with dental software (Dentrix knowledge is a plus!)
- Strong communication and organizational skills
- Bilingual (Spanish/English) is highly preferred but not required
Location
City Dental Care – Hawthorne, CA