Dental facility seeking dedicated Dental Receptionist / Front Desk in Downey, CA

Dental Receptionist/Social Media Manager at Dental Office

Do not apply if you are looking for an easy job.

Are you ready to ditch the boring dental office and be in a startup redefining dentistry?

Are you ready for a special position to grow into a leader?

Are you ready for a challenge?

We are looking for a work-a-holic willing to go all in to grow in their career, lead others, and make a bunch of money. We are looking for someone hungry to climb in their career and make a name for themselves. 5D Smiles is a special dual immersion, dental/medical office focused on providing a holistic healing experience and one-of-a-kind customer service for our patients. We are looking for someone who is open minded and excited for a challenge to create a unique customer experience. We are looking for an upbeat go-getter willing to help us grow our brand through social media. Do not apply if you are looking for an easy job. You will be challenged here and you will be well compensated when you perform.

3 Most Important Traits:

1. A Desire To Grow

2. A Desire To Lead

3. A Desire To Change The World

2 Most Important Qualifications:

1. Proven Social Media Expertise

2. Dental Receptionist Experience

Responsibilities:

• Welcome & comfort guests as they visit our studio.
• Lead social media initiatives by organizing the team, speaking on camera, filming videos, and organizing social media campaigns
• Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email, text, or by phone.
• Partner with the back office and medical team in daily operational tasks, such as scheduling, tidying, preparing for closing/opening, and inventory management
• Collaborate with the entire Studio Team, including our Dentists, Physicians, & clinicians, to optimize operations to positively impact guest experience.
• Preparing and issuing invoices and submitting insurance claims, for dental procedures
• Communicate with insurance providers to elucidate patients' coverage and to resolve disputes about rejected claims
• Creating payment plans in consultation with patients and finance companies
• Processing payments upon the rendering of dental services
• Preparing and submitting claims for payment by health insurance

Qualifications and Experiences

• Proven top-notch customer service and hospitality experience in a fast-paced, high-volume environment.
• Tech Savvy on laptop/computer with 60+ wpm typing speed
• Proven experience with social media
• Ability to organize, prioritize and multitask.
• Willingness to initiate tasks and perform duties without direct supervision.
• Flexibility to work a schedule that may include early morning, late evening, holiday and weekend hours.
• A drive for constant professional development & growth within a growing organization
• A positive, can-do attitude.
• Previous experience in dentistry