Front Desk Team Lead – Dental - Ascend Dental and Implant Center - Hollywood, FL

We’re a modern Dental & Implant Center in Hollywood, FL, specializing in full-arch dentistry, implants, and comprehensive care. Our team is fast-paced, professional, and patient-focused — and we’re looking for a Front Desk Team Lead – Dental to be the face of our practice. What You’ll Do Greet patients and deliver an excellent first impression Manage front desk operations (phones, check-in/out, scheduling) Verify insurance, process payments, and handle billing questions Keep schedules full and productive Support treatment presentations and financial discussions Train/mentor front desk team members as practice grows Work closely with clinical and management teams What We’re Looking For 3+ years in a dental front desk or reception role (required) , with a proven ability to manage high-volume patient interactions and office operations Strong knowledge of dental insurance plans, billing procedures, and terminology; able to handle complex insurance inquiries with confidence Experienced with dental practice management software for scheduling, billing, and patient record management Prior leadership or team lead experience preferred; able to train, mentor, and guide front desk staff as needed Highly organized, detail-oriented, and capable of managing multiple priorities independently with minimal supervision Excellent verbal and written communication skills, with a professional and patient-focused demeanor Why You’ll Love Working Here Growing, innovative dental and implant center Opportunity for leadership and career growth Supportive, ambitious team culture Competitive pay + benefits Job Type: Full-time Pay: From $21.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Health insurance Experience: Dental office: 3 years (Required) Language: English (Required) Spanish (Required) Ability to Commute: Hollywood, FL 33020 (Required) Work Location: In person

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