Dental Front Office Treatment Coordinator/Receptionist - Center Point Dental Group - San Diego, CA

To qualify for this position you must have at least 4+ years recent dental front office experience and be efficient in all aspects of dental front office procedures. You must be able to explain dental procedures, present treatment plans and collect payments, schedule productively, verify and bill dental insurance and and you must have a clear phone voice. You must be efficient in using Dentrix software! Dental assisting is definitely a +++. We are looking for someone that is highly motivated, organized, professional and friendly. If you have all the qualifications we are looking for we would love you to join our team. We are an established Family Practice, we accept PPO plans but no HMO plans, we do all phases of dentistry including, Implants, Endo, OS, Invisalign and Cosmetics. Duties Greet patients warmly upon arrival and manage all front desk responsibilities with professionalism and enthusiasm. Schedule appointments efficiently using dental practice management Dentrix software, ensuring optimal patient flow. Verify insurance coverage, process claims, and handle billing procedures accurately utilizing systems like electronic billing and paper billing. Communicate treatment plans clearly to patients, explaining procedures, financial options, and care instructions with confidence. Maintain comprehensive and organized patient records in charts and Electronic Health Record in Dentrix. Handle multi-line phone systems with excellent phone etiquette to answer inquiries, schedule appointments, and provide exceptional patient service. Assist with insurance verification, claim submissions, and follow-up to maximize collections while ensuring compliance with HIPAA regulations. Support medical and dental administrative functions including filing, documentation review, and data entry with high accuracy. Collaborate with clinical staff to coordinate patient care plans and ensure seamless communication between front desk and treatment teams. Qualifications Proven experience in a dental office environment with strong familiarity in front desk operations and patient scheduling. Knowledge of dental terminology, dental coding (CDT), and insurance billing. Proficiency in Dentrix. Strong understanding of HIPAA regulations related to health information management and patient confidentiality. Excellent customer service skills coupled with professional phone etiquette and interpersonal communication abilities. Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail. Bilingual capabilities are preferred but not mandatory to serve diverse patient populations effectively. Prior dental front office is mandatory. Join our team to deliver exceptional patient care through efficient administrative support while fostering a welcoming environment that promotes health and wellness! Job Type: Full-time Pay: $25.00 - $35.00 per hour Expected hours: 35 – 40 per week Benefits: Dental insurance Paid time off Work Location: In person

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