Dental Front Desk Receptionist - A Smiles Dental - Miami, FL

Overview We are seeking a dedicated and professional Dental Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will be the first point of contact for patients and visitors, managing a variety of administrative tasks while maintaining a welcoming environment. Strong communication skills and familiarity with medical terminology are crucial for success in this position. Responsibilities Greet patients and visitors warmly, providing them with necessary information and assistance. Manage incoming calls with professionalism, demonstrating excellent phone etiquette. Perform insurance verification and assist patients with Medicare-related inquiries. Maintain accurate medical records and documentation, ensuring compliance with privacy regulations. Utilize office management software to schedule appointments and manage patient flow. Handle inquiries regarding dental terminology and procedures effectively. Review documentation for accuracy before filing or processing. Operate phone systems efficiently to facilitate communication within the office. Assist in maintaining a clean and organized front desk area. Experience Previous experience in a front desk or receptionist role, preferably in a medical or dental setting. Familiarity with insurance verification processes. Proficiency in office management tasks and computerized systems. ( Dentrix experience preferred) Understanding of medical records management and documentation review practices. Strong organizational skills with attention to detail, ensuring accuracy in all tasks. Excellent interpersonal skills to interact positively with patients, staff, and healthcare providers. Join our team as a Dental Front Desk Receptionist where you can make a difference in patient care while advancing your career in the healthcare field! Job Types: Full-time, Part-time Pay: $16.00 - $22.00 per hour Benefits: Employee discount Free parking Paid time off Uniform allowance Work Location: In person

Read More