Dental Receptionist - JACINTO BEARD D.D.S. - Columbus, OH

Job Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team. In this essential role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative duties. Your energetic approach will ensure smooth clinic operations, accurate appointment scheduling, and efficient handling of patient records. The ideal candidate is detail-oriented, tech-savvy, and passionate about delivering a positive patient experience in a fast-paced dental environment. Responsibilities Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk through the door Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix Verify insurance coverage and perform insurance eligibility checks using systems like Epic, Meditech, or Athenahealth Collect and process payments, perform medical collections, and handle billing procedures accurately Manage patient records with meticulous attention to HIPAA compliance and health information management standards Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and taking detailed messages Review documentation for accuracy, including intake forms, treatment plans, and insurance claims, ensuring proper coding with CPT, ICD-9/10 codes Maintain organized filing systems for medical records and dental charts while ensuring confidentiality and compliance with HIPAA regulations Assist with medical administrative support tasks such as data entry, typing reports, and updating electronic health records (EHR) systems like eClinicalWorks or Meditech Skills Proven experience in a dental office setting or medical administrative role with strong knowledge of dental terminology and medical coding practices Proficiency in EHR systems such as Eaglesoft, Dentrix, or similar platforms; familiarity with Epic, Meditech, or Athenahealth is a plus Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing) Strong understanding of insurance verification processes and medical billing procedures including Medicare and Medicaid guidelines Knowledge of HIPAA regulations to ensure patient privacy and secure handling of sensitive information Ability to review documentation thoroughly for accuracy and completeness; experience with CPT coding and ICD coding (ICD-9/10) required Exceptional customer service skills with a friendly demeanor; bilingual abilities are highly valued to serve diverse patient populations Effective organizational skills to manage front desk operations seamlessly in a busy clinic environment Experience with multi-line phone systems, filing systems, and office management tools to support daily clinic functions Join our team to make a meaningful difference in patients’ lives by providing outstanding administrative support in a lively dental practice. We value energetic professionals who thrive on teamwork, efficiency, and delivering top-tier patient care! Job Types: Full-time, Part-time Pay: $25.00 - $30.00 per hour Expected hours: 32 – 60 per week Benefits: Employee discount Health insurance Paid sick time Paid time off Paid training Work Location: In person

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