Dental Receptionist (Spanish Speaking) - New England Smiles - Roslindale, MA

Job Overview We are seeking a dynamic and bilingual (Spanish-English) Dental Receptionist to join our vibrant dental team! In this energetic role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from check-in to check-out. Your enthusiasm and organizational skills will help foster a welcoming environment while managing appointment scheduling, patient communication, and administrative support. The ideal candidate will thrive in a fast-paced setting, possess excellent communication skills in both Spanish and English, and have a passion for providing outstanding patient service. This paid position offers an exciting opportunity to grow your career in dental office management and healthcare administration. Duties Greet patients warmly in both Spanish and English, creating a positive first impression Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft Verify insurance coverage and perform insurance eligibility checks using systems like Meditech, or Athenahealth Answer multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly Assist with medical collection processes and follow-up on outstanding balances Maintain organized filing of medical records, dental charts, and administrative documents Support medical administrative tasks including intake procedures, documentation review, and care plan coordination Ensure compliance with HIPAA regulations to protect patient health information at all times Qualifications Proven experience as a Medical Receptionist or Dental Office Assistant with clinic or dental clinic experience Bilingual fluency in Spanish and English is essential for effective communication with diverse patients Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and medical billing processes Familiarity with EMR systems such as Dentrix, Eaglesoft, or similar practice management software Experience with health information management systems like Epic, Meditech, Athenahealth or eClinicalWorks preferred Excellent computer skills including proficiency in Microsoft Office suite and typing (10-key typing) Exceptional customer service skills with the ability to handle multi-line phone systems professionally Knowledge of dental terminology and office management procedures highly desirable Ability to work efficiently in a fast-paced environment while maintaining attention to detail and accuracy Join our team today to make a meaningful difference in patients’ lives while advancing your career in healthcare administration! We value energetic professionals who are committed to delivering top-tier patient care through excellent organizational skills and bilingual communication. This is a paid opportunity designed to support your growth within the thriving field of dental healthcare. Pay: $19.77 - $29.84 per hour Work Location: In person

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