Dental Front Office - Willow Family Dentistry - Wylie, TX

Key Responsibilities New Patient Coordinator Answer phones promptly and professionally Convert new patient calls into scheduled appointments Verify insurance and explain basic benefits clearly Send and follow up on new patient forms Ensure every new patient feels welcomed and informed Hygiene Schedule Coordinator Maintain a full, productive hygiene schedule Confirm appointments and reduce no-shows Reactivate overdue hygiene patients Coordinate recall and follow-up communication Work closely with the hygienist to optimize daily flow Marketing Coordinator (Light / Entry-Level) Manage online reviews (Google, etc.) Assist with social media posting (content provided or guided) Track new patient sources (ads, referrals, website, etc.) Coordinate simple internal promotions (referrals, reactivation campaigns) Communicate with outside marketing vendors as needed Ideal Candidate Traits ✔ Friendly, confident communicator ✔ Organized and detail-oriented ✔ Comfortable multitasking in a fast-paced office ✔ Growth-minded and proactive ✔ Tech-savvy and willing to learn Preferred Experience (Not All Required) Dental front desk experience Practice management software (Open Dental, Dentrix, Eaglesoft, etc.) Insurance verification and scheduling Customer service, hospitality, or healthcare admin background We will train the right person. Compensation & Benefits Competitive hourly pay (based on experience) Bonus opportunities tied to performance and growth Supportive team environment Training and growth potential Pay: $16.00 - $24.00 per hour Expected hours: 24.0 – 32.0 per week Benefits: Paid time off Experience: Insurance Verification: 1 year (Preferred) Front Office: 1 year (Preferred) Work Location: In person

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