Front Desk in Orthodontic Office - Azalea Orthodontics - Greeneville, TN

Job Overview We are seeking an energetic and dedicated Front Desk Associate to be the welcoming face of our orthodontic team. In this vibrant role, you will serve as the first point of contact for our patients, ensuring their experience begins with warmth, professionalism, and efficiency. Your enthusiasm and attention to detail will help create a memorable visit for every patient, while managing day-to-day front desk operations with confidence and grace. This position offers an exciting opportunity to develop your front desk skills in a dynamic environment that values patient satisfaction and exceptional service. Responsibilities Greet patients warmly upon arrival, providing a friendly and professional first impression Handle patient check-ins and check-outs efficiently, ensuring all procedures are followed accurately Manage multi-line phone systems with excellent phone etiquette, directing calls appropriately Assist patients with inquiries and special requests to enhance their appointment experience Maintain accurate records of patient information, reservations, and billing details Provide exceptional patient services by addressing concerns and resolving issues swiftly and effectively Requirements Previous experience in dental front desk is highly preferred, but not required Strong customer service skills with a friendly, approachable demeanor Knowledge of front desk operations, including patient relations and orthodontic procedures Experience with multi-line phone systems and phone etiquette standards Join our orthodontic team and be part of a supportive and patient focused environment where your enthusiasm makes a difference! Job Type: Full-time Pay: $14.00 - $17.00 per hour Expected hours: No less than 32 per week Benefits: Employee discount Paid time off Work Location: In person

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