Dental Front Office Assistant - Precision Dental MKE - Milwaukee, WI

Job Overview We are seeking a highly organized and professional Dental Front Office Assistant to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage administrative tasks efficiently, and support the smooth operation of the clinic. This role requires excellent communication skills, familiarity with dental and medical office systems, and a strong understanding of healthcare documentation and billing procedures. Bilingual abilities are a plus to better serve our diverse patient population. Duties Greet patients warmly and provide exceptional front desk customer service Schedule appointments using dental practice management software such as Eaglesoft Verify insurance coverage and perform insurance eligibility verification Collect payments, process co-pays, and handle dental billing Review and update patient documentation, ensuring compliance with HIPAA regulations Assist with intake procedures and patient check-in/out processes Answer multi-line phone systems with professional phone etiquette and manage appointment rescheduling Maintain organized filing of medical records, dental records, and administrative documents Assist with insurance claims processing and follow-up on unpaid claims or denials Proven experience in dental office administration or medical front desk support Ability to review documentation accurately while maintaining HIPAA compliance Strong organizational skills with attention to detail in clerical tasks such as filing and data entry Knowledge of dental terminology and clinic operations is highly desirable Ability to multitask effectively in a fast-paced environment while maintaining accuracy Requirements: Must have at least 1 year experience Knowledge and prior use of dental chart software Experience with dental insurance pre-authorizations and claims Understanding of dental terminology Job Types: Full-time, Part-time Pay: $15.00 - $20.00 per hour Expected hours: 25 – 32 per week Work Location: In person

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