Dental Front Office Assistant - Park Family Dental - South Milwaukee, WI

Job Overview We are seeking a dynamic and detail-oriented Dental Front Office Assistant to join our vibrant dental practice. In this pivotal role, you will be the welcoming face of our clinic, ensuring smooth daily operations and delivering exceptional patient service. Your expertise in medical billing, insurance verification, and office management will drive efficiency and foster positive patient experiences. If you thrive in a fast-paced environment, possess strong organizational skills, and have a passion for healthcare support, this is the perfect opportunity to contribute to a caring team dedicated to oral health excellence. Office Hours Monday: 9am-6pm Tuesday: 8am-5pm Wednesday: 9am-6pm Thursday/Friday (alternating): 8:30am-5pm Duties Greet patients warmly and manage all front desk activities with professionalism and enthusiasm Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using Eaglesoft Schedule patient appointments accurately utilizing medical scheduling software and multi-line phone systems Review and update medical/dental records, ensuring compliance with HIPAA regulations and maintaining meticulous documentation review processes Collect payments, perform medical collections, and manage billing procedures Maintain patient files, process intake forms, and ensure all office paperwork is organized and up-to-date Support office management tasks such as filing, data entry, and managing electronic health records Skills Proven experience in dental office administration or dental front desk support with clinic experience preferred Strong knowledge of dental terminology, dental billing Familiarity with Eaglesoft Excellent computer skills including proficiency in Microsoft Office suite and health information management software Exceptional phone etiquette with the ability to handle multi-line phone systems efficiently Bilingual abilities are highly valued to serve diverse patient populations effectively Demonstrated ability to manage insurance verification processes and perform accurate documentation review Strong organizational skills with attention to detail in filing, documentation review, and office management tasks Outstanding customer service skills coupled with professional communication abilities in person and over the phone Join us in delivering outstanding dental care while supporting our patients through compassionate service and efficient administrative support. We value energetic team players who are eager to grow their career in a friendly environment committed to excellence! Job Type: Full-time Pay: $15.00 - $20.00 per hour Expected hours: 30 – 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Application Question(s): are you familiar with dental terminology? Experience: Dental receptionist: 2 years (Required) Work Location: In person

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