Permanent Dental Receptionist / Front Desk Job in Covina, CA
Job Summary We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our patients and visitors. The ideal candidate will possess excellent communication skills, a strong understanding of dental office operations. As a Dental Receptionist, you will manage patient scheduling, insurance verification, and administrative support to ensure smooth clinic operations and exceptional patient service. You will be part of a team that is committed to excellent quality patient care. Our Covina office is bright, modern and provides a wonderful patient experience. If you are willing to learn, grow as a professional, goal oriented and ready to contribute and be rewarded for your skills and expertise, then this opportunity is for you! Duties Greet patients warmly and professionally, providing outstanding customer service at all times. Schedule appointments efficiently using dental practice management software such as Eaglesoft. Verify insurance coverage and benefits to facilitate accurate billing. Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and taking detailed messages. Perform insurance verification and follow-up to optimize revenue cycle management. Maintain accurate and organized dental records, ensuring compliance with HIPAA regulations and documentation review standards. Support office management tasks including filing, data entry, and maintaining a clean and organized front desk environment. Must have dental office experience and knowledge of dental insurance. Eaglesoft experience is a plus. 5 Work Days: Monday to Friday Requirements Proven experience as a Dental Receptionist within a clinical or dental setting. Familiarity with dental terminology. Strong knowledge of HIPAA regulations related to health information management and patient privacy. Excellent organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail. Exceptional communication skills with a professional phone manner and customer service orientation. Bilingual abilities are preferred to serve diverse patient populations effectively. Office experience in a healthcare or dental setting is highly desirable; clinic experience is advantageous. Join our team as a Dental Receptionist to provide vital administrative support that ensures efficient clinic operations while delivering outstanding patient care in a welcoming environment! Receptionist responsibilities: Answer and manage incoming calls with a smile in your voice. Schedule patient appointments. Confirm upcoming appointments and recalls according to office protocol. Verify patientsâ insurance eligibility and dental history. Collect and receive patient payments at time of treatment. Knowledge or experience in dental insurance claims and billing is a plus. Benefits include dental, 3 paid holidays, sick days, 401K matching and a monthly goal bonus program. Send us a resume for consideration. We look forward to hearing from you. Pay: $18.00 - $20.00 per hour Benefits: 401(k) matching Employee discount Paid time off Work Location: In person
