Join our Fremont, CA dental practice as a Dental Receptionist / Front Desk

Our dental practice is seeking an exceptional Dental Receptionist / Front Desk to join our team of healthcare professionals.

Our Practice Environment

Our modern facility is equipped with the latest dental technology and designed to create a comfortable atmosphere for both patients and staff. We maintain high standards of infection control and patient privacy while focusing on efficient workflows that allow our team to provide optimal care.

Role Requirements

We're looking for a skilled professional who can contribute to our team's success. The ideal candidate will have strong technical abilities, excellent patient communication skills, and the capacity to work independently while supporting team objectives. Minimum of 1 year experience is preferred. This position is a full time Monday, Tuesday, Thursday, Friday 9:00 am-6 pm and 2 Saturdays per month from 8 am-2 pm

Responsibilities

• Greet patients warmly and assist them with check-in and check-out processes.
• Schedule , confirm and reschedule appointments and manage the dental office calendar effectively.
• Answer phone calls, emails and patient inquiries promptly and professionally
• Verify insurance information before the dental appointments and assist with insurance claims processing.
• Explain treatment plans , financial options and insurance benefits to patients.
• Handle patient billing, process payments and assist with payment plans
• Maintain accurate patient records in compliance with HIPAA regulations.