Dental Receptionist - Implant and Periodontal Clinic - Bellingham, WA

Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from check-in to check-out. Your enthusiasm and professionalism will help create a welcoming environment, manage appointment scheduling, verify insurance coverage, and handle dental administrative tasks with precision. If you thrive in fast-paced settings and possess excellent communication skills, this is your opportunity to make a positive impact in oral healthcare! Duties Greet patients warmly and provide exceptional customer service, ensuring a positive first impression. Schedule, reschedule, and confirm patient appointments using dental practice management software such as Dentrix or Eaglesoft. Verify insurance benefits and coverage details through systems like Epic, Meditech, Athenahealth, or EHR platforms, ensuring accurate billing and claims processing. Collect payments, process co-pays, and manage medical collections efficiently while maintaining HIPAA compliance. Maintain accurate and organized dental records, including documentation review for treatment plans and care coordination. Handle multi-line phone systems with professional phone etiquette, directing calls appropriately and managing patient inquiries. Assist with insurance verification, billing procedures, and coding tasks such as CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and dental terminology to support smooth office operations. Support medical administrative functions including filing, data entry, and managing electronic health records (EHR) systems like eClinicalWorks or Dentrix. Preferred Qualifications Prior clinic or dental office experience is highly desirable; Proven experience as a Medical or Dental Receptionist with strong knowledge of dental terminology and medical billing practices. Familiarity with dental practice management software such as Eaglesoft or Dentrix; . Knowledge of insurance verification processes, DPT coding, and HIPAA regulations to ensure compliance. Excellent computer skills including proficiency in Microsoft Office Suite; 40+ wpm typing speed. Strong organizational skills with the ability to multitask efficiently in a busy clinic environment. Exceptional patient service skills combined with professional phone etiquette and clerical expertise in front desk operations. Join us in delivering outstanding oral healthcare by providing compassionate support and administrative excellence! This position offers an exciting opportunity to grow within a supportive team dedicated to making every patient visit positive and stress-free. Pay: $25.00 - $28.00 per hour Benefits: Dental insurance Health insurance Paid time off Retirement plan Work Location: In person

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