Permanent Dental Receptionist / Front Desk Job in Bristol, CT
Overview Join our dynamic dental team as a Dental Receptionist, where you'll be the welcoming face and organized hub of our clinic. In this energetic role, you'll coordinate patient appointments, manage medical and dental records, and ensure smooth daily operations. Your positive attitude and attention to detail will help create a comfortable environment for patients while supporting the clinical team with essential administrative tasks. This position offers an exciting opportunity to be at the forefront of patient care and office management. Responsibilities Greet patients warmly and provide exceptional customer service at the front desk, ensuring a positive first impression. Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft, while managing calendar updates and patient flow. Verify insurance coverage, process insurance claims, and handle billing and collections using systems like Meditech, Epic, or Athenahealth. Maintain accurate medical and dental records in Electronic Health Record (EHR) systems such as eClinicalWorks or Dentrix, ensuring compliance with HIPAA regulations. Answer multi-line phone systems professionally, providing clear information and scheduling support while practicing excellent phone etiquette. Assist with insurance verification, intake procedures, and documentation review to facilitate seamless patient visits. Manage office supplies, file patient records securely, and support overall office management to keep the clinic running smoothly. Experience Previous experience working in a dental or medical office environment is highly preferred, especially in roles involving front desk or administrative support. Strong knowledge of dental terminology, medical coding (ICD-10/ICD-9), CPT coding, and health information management practices. Experience with insurance verification processes, billing procedures, and Medicare/Medicaid guidelines is advantageous. Bilingual abilities are a plus to serve diverse patient populations effectively. Demonstrated ability to handle sensitive patient information with discretion in accordance with HIPAA standards. Excellent organizational skills with attention to detail in documentation review and medical records management. Join us to make a meaningful difference in patientsâ lives by providing outstanding administrative support in a fast-paced dental setting! Pay: $20.00 - $25.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person
