Dental Front Office Assistant - James Giblin and Joey Nguyen DDS - Danville, CA

Front Office Receptionist (Dental) – Patient-Focused & Insurance-Savvy We’re looking for a friendly, detail oriented Front Desk Receptionist who can deliver an exceptional patient experience while confidently handling scheduling and learning dental insurance. This is a key role in our office. You’re the first impression patients get and the person who keeps the schedule running smoothly. If you enjoy interacting with people, staying organized, and are eager to grow your skills, you’ll thrive here. What You’ll Do Welcome patients and create a warm, professional first impression Answer phones, manage patient inquiries, and guide patients through scheduling Schedule and optimize appointments to keep the day productive and efficient Verify insurance benefits and help patients understand their coverage (training provided) Present treatment estimates and discuss financial options (training provided) Manage patient records, charts, and documentation accurately Coordinate with the clinical team to ensure smooth daily flow Maintain a clean, organized, and professional front office What We’re Looking For Positive, friendly, and professional personality (most important) Strong communication skills—you can explain things clearly and confidently Highly organized with strong attention to detail Comfortable multitasking in a fast-paced environment Interest in learning dental insurance and front office systems Experience with dental software (Eaglesoft preferred) is a plus Previous dental front office experience is a bonus, but not required Training & Growth We’re happy to train the right person—if you’re motivated, coachable, and willing to learn, we’ll teach you the dental and insurance side step-by-step. This is a great opportunity to build a long-term career in a dental office. Schedule & Benefits Part-time or full-time position Competitive hourly pay (based on experience) Supportive, team-oriented environment Opportunity to develop valuable dental and insurance skills 401k matching, health benefits, dental benefits, PTO Days & Hours We're open Monday-Friday and every other Saturday (not required) 8 am to 5 pm on weekdays and 8 am to 2 pm on Saturday We are located in Danville, CA Pay: $28.00 - $32.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Work Location: In person

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