Front Desk Coordinator (Dental Office) – 2+ Years Experience Required - wowdentalcenter - Fort Lauderdale, FL

We are seeking an experienced Dental Front Desk Coordinator with a strong background in insurance verification, scheduling, and patient communication. This is not an entry-level position . You must be comfortable handling a fast-paced schedule, insurance breakdowns, and financial discussions with patients. Responsibilities Greet and check-in patients professionally Manage high-volume phone calls and scheduling Verify dental insurance (PPO) and provide accurate breakdowns Submit and track claims, pre-authorizations, and predeterminations Present treatment plans and explain patient financial responsibility Collect co-pays and outstanding balances Maintain accurate records in practice management software ( Open Dental preferred ) Coordinate with clinical team to ensure efficient patient flow Requirements (Strict) Minimum 2–5 years of dental front desk experience (REQUIRED) Strong knowledge of dental insurance (PPO plans, breakdowns, frequencies, downgrades) Experience with treatment presentation and case acceptance Comfortable discussing finances with patients High attention to detail and strong organizational skills Ability to multitask in a fast-paced environment Experience with Open Dental Preferred Experience in implant or crown-focused practices Familiarity with CDT codes and insurance narratives Not a Fit If No dental front desk experience Limited understanding of insurance verification Not comfortable discussing treatment costs Pay: $22.00 - $29.94 per hour Benefits: Employee discount Paid time off Work Location: In person

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