Patient Concierge / Front Desk Reception Coordinator – Orthodontic Office - Baum Orthodontics - Tustin, CA

Concierge / Patient Experience Coordinator Premier Orthodontic Practice | Full-Time | Growth Opportunity Our orthodontic practice is seeking a polished, outgoing, and highly personable Concierge to serve as the first impression of our office and help create an exceptional patient experience from the moment each family arrives. This position is ideal for someone who naturally enjoys connecting with people, has a warm and confident presence, and understands that genuine hospitality can make a lasting impact. We are looking for someone who can become the most welcoming part of our patients’ day—someone who brings energy, professionalism, and attentiveness to every interaction. Responsibilities Include: Warmly welcoming patients and families into the office with professionalism and enthusiasm Checking patients in efficiently while maintaining a calm, polished front office flow Communicating closely with both the clinical and administrative teams throughout the day Maintaining an organized, inviting, and presentation-ready reception area Ensuring patient amenities, including arcade games and waiting area details, are prepared and functioning Helping create an environment that feels elevated, comfortable, and memorable for every guest * The Ideal Candidate: Naturally outgoing, polished, and confident in a guest-facing role Highly attentive to detail and able to anticipate needs Organized, dependable, and proactive in a fast-paced environment Able to communicate professionally with both families and team members Takes pride in creating a warm, elevated experience for others Growth Opportunity: This is an excellent entry-level opportunity for someone interested in building a long-term career in orthodontics. For the right candidate, this role offers a pathway toward future training as a Scheduling Coordinator and advancement within our practice. Why Join Our Team: We believe every patient visit should feel welcoming, seamless, and special. Our team values professionalism, kindness, and creating an experience that reflects the high standard of care we provide. Job Type: Full-time Pay: $19.00 - $25.00 per hour Expected hours: 38.0 – 40.0 per week Benefits: 401(k) 401(k) matching Employee discount Health insurance Opportunities for advancement Paid sick time Paid time off Retirement plan Uniform allowance Experience: Dental or orthodontic office work : 1 year (Required) dental or orthodontic front office: 1 year (Preferred) Ability to Commute: Tustin, CA 92780 (Required) Work Location: In person

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