Treatment Coordinator (High-Performance Dental Office) - Serene Hills Dentistry - Lakeway, TX

At Serene Hills Dentistry, we’re a family-owned, relationship-driven practice focused on delivering exceptional care with modern technology and a personalized patient experience. We believe: -Patients deserve clarity, not confusion -Dentistry should be comprehensive, not transactional -The front office drives the success of the entire practice Your Role: We are looking for a high-level Treatment Coordinator who can confidently guide patients from diagnosis to “yes.” This is not a passive front desk role. You are: -The bridge between clinical care and patient decision-making -A key driver of production and growth -Responsible for helping patients understand why treatment matters—and how to move forward What You’ll Own: -Presenting treatment plans clearly and confidently -Explaining financial options (insurance, financing, phased care) -Increasing case acceptance through education and trust -Following up on unscheduled treatment -Coordinating large and complex cases -Pre-blocking high-value treatment in the schedule -Supporting same-day treatment opportunities What We’re Looking For: -Experience in dental treatment coordination or high-level case presentation -Strong communication and emotional intelligence -Confidence discussing finances without hesitation -Ability to build trust quickly with patients -Organized, proactive, and results-driven mindset Bonus if you have: -Experience with comprehensive or cosmetic dentistry -Familiarity with financing options (CareCredit, Sunbit, etc.) -A track record of increasing case acceptance How You Show Up -You don’t “present”—you guide -You don’t pressure—you educate and lead -You don’t wait—you follow up and close loops -You take ownership of results What We Offer -Competitive compensation (base + benefits + performance incentives) -A positive, growth-focused team culture -Modern technology and systems -A leadership team that values excellence and autonomy Job Type: Full-time Office Hours: M-Th 7:30a-4p F: 7:30a-1p Base Salary: From $28/hr Pay: From $28.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Uniform allowance Work Location: In person

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