Dental Front Office Team Member - Epic Dentistry - Littleton, CO

Epic Dentistry is a lifestyle-focused dental practice dedicated to improving both oral and overall health so our patients can live life to the fullest. We believe exceptional dentistry goes beyond teeth — it’s about helping people feel healthier, more confident, and more energized in their daily lives. Our practice combines a high level of clinical care with a positive, relationship-centered patient experience. With a “work hard, play hard” mindset, we value teamwork, personal growth, and maintaining a healthy work-life balance so our team can bring their best selves to work each day. Position Overview We are seeking an upbeat, organized, and detail-oriented individual to join our Front Office team. As one of the first points of contact for our patients, this role plays a vital part in creating a welcoming, seamless, and elevated patient experience from start to finish. The ideal candidate is personable, proactive, compassionate, and confident communicating with patients about their care. Strong communication skills, professionalism, and the ability to thrive in a fast-paced environment are essential. If you are someone who enjoys connecting with people, values health and wellness, and wants to make a meaningful impact each day, we would love to meet you. Primary Responsibilities Answer phones and assist patients with scheduling appointments Welcome and check in patients with warmth and professionalism Gather patient health information and understand patient concerns Set clear expectations and help patients feel prepared for their visit Verify and update patient records and demographic information Maintain and optimize the hygiene schedule Conduct follow-up communication regarding treatment and continuing care Provide patients with educational resources and support related to treatment recommendations Help create an exceptional patient experience that encourages referrals and positive reviews Share observations and ideas to help improve office systems and patient experience Additional Responsibilities As part of a collaborative team environment, this role may also assist with: Insurance verification and benefit coordination Treatment planning support Patient financial arrangements General office organization and upkeep Marketing and community outreach efforts What We’re Looking For Positive, team-oriented attitude Strong interpersonal and communication skills Detail-oriented and highly organized Comfortable multitasking in a fast-paced environment Professional appearance and demeanor Dental office experience preferred Familiarity with dental terminology preferred We are looking for someone who genuinely enjoys helping people and wants to grow within a practice that values both excellence and connection. Job Type: Full-time Pay: $18.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): What is it about this particular role that interests or excites you? Experience: Customer service: 1 year (Required) Ability to Commute: Littleton, CO 80127 (Required) Work Location: In person

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