Dental Front Office Assistant / Receptionist - ARC Dental Implant Center - Tustin, CA

About Us ARC Dental Implant Center is a modern, privately owned dental practice focused on dental implants, full arch implant treatment, surgical dentistry, cosmetic dentistry, and comprehensive dental care. We are seeking a friendly, organized, and dependable Dental Front Office Assistant / Receptionist to join our team. This position is ideal for someone who enjoys working in a small, close-knit office environment and prefers a personalized patient experience over a large corporate or high-volume practice. Our goal is to provide exceptional care while creating a positive, professional, and supportive environment for both patients and team members. Position Overview This is primarily an administrative front office position . The ideal candidate will help support daily office operations by answering phones, scheduling appointments, assisting patients, and performing general front office duties. We offer a personalized, relationship-focused environment where patient experience and quality of care are prioritized. This position offers an opportunity to grow with a private practice as it continues to expand. Responsibilities Answer incoming phone calls and assist patients with scheduling and general questions Greet patients and provide a welcoming, professional experience Check patients in and out of the office Confirm upcoming appointments and help maintain an organized schedule Verify dental insurance eligibility and benefits Assist with basic treatment plan and financial discussions Collect patient payments and maintain accurate records Respond to patient inquiries by phone, text message, and email Assist with patient follow-up and recall communications Maintain patient records and documentation Communicate with patients' primary care doctor offices about their ongoing care Support general administrative and front office tasks as needed Qualifications Fluent in both English and Spanish (required) Dental front office experience preferred Strong communication and customer service skills Friendly, professional, and positive attitude Strong organizational skills and attention to detail Reliable, punctual, and dependable Ability to multitask and work independently Comfortable using computers and technology throughout the workday Proficient with email, text-based patient communication, internet applications, and standard office software Ability to learn and navigate dental practice management software and other digital tools Experience with Open Dental or similar dental software is a plus What We're Looking For We are looking for someone who: Enjoys working in a small private practice environment Takes pride in creating a great patient experience Is organized, detail-oriented, and proactive Communicates professionally with patients and team members Is comfortable with technology and adapting to new systems Works well as part of a team Has a positive attitude and strong work ethic Wants to grow with a practice as it continues to expand Compensation $22.00-$25.00 per hour , depending on experience, qualifications, and dental front office experience. Schedule Full-time position : Monday through Friday (8:30am-5:00pm) Why Join ARC Dental Implant Center? Small, privately owned practice Supportive and professional work environment Opportunity to work closely with patients and make a meaningful impact Opportunity for growth as the practice continues to expand Modern office focused on quality patient care and exceptional service Application Questions Please answer the following when applying: Are you fluent in both English and Spanish? How many years of dental front office experience do you have? Have you used Open Dental or similar dental office software? (Yes/No) What is your desired hourly pay? Are you available to work Monday through Friday? If you are looking for a supportive private practice environment where you can make a meaningful impact and grow alongside a developing office, we would love to hear from you. Pay: $22.00 - $25.00 per hour Benefits: Employee discount On-the-job training Paid sick time Professional development assistance Uniform allowance Work Location: In person

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