Business Assistant / Dental Insurance Coordinator - Dr. Maggie Davis & Associates - Oldsmar, FL

Business Assistant / Dental Insurance Coordinator Dr. Maggie Davis & Associates – Palm Harbor, FL Full-Time | Monday-Thursday | Fridays Until 2 PM | No Weekends Dr. Maggie Davis & Associates is a well-established, privately owned pediatric dental practice dedicated to providing exceptional care and creating an outstanding experience for every patient and family we serve. We are seeking an experienced Dental Insurance Coordinator who is detail-oriented, organized, and enjoys working as part of a supportive team. This position is primarily responsible for insurance coordination while also assisting the front office as needed to ensure a positive and seamless patient experience. If you thrive in a fast-paced environment, enjoy helping others, and value teamwork and professionalism, we'd love to meet you. Why Join Our Team? ✔ Monday-Thursday schedule with early Fridays ✔ No evenings or weekends ✔ Competitive pay ($20-$25/hour depending on experience) ✔ Medical, Dental, Vision, PTO, 401(k), and bonus opportunities ✔ Established, privately owned pediatric practice ✔ Positive, supportive team culture ✔ Opportunities for cross-training and professional growth Responsibilities Insurance Coordination Verify insurance eligibility and benefits Review and explain coverage and treatment estimates with patients and families Submit and track insurance claims Follow up on outstanding claims and aging reports Process claim attachments and narratives Communicate with insurance companies regarding claims and benefits Maintain accurate insurance information and patient records Front Office Support Answer incoming phone calls professionally and courteously Schedule and confirm appointments Check patients in and out Collect payments and review account balances Assist with recall efforts and patient communication Help maintain an efficient schedule and patient flow Team Support Work collaboratively with doctors and team members Assist fellow business assistants when needed Support the clinical team to help create an exceptional patient experience Participate in morning huddles and team meetings Maintain a positive and professional attitude Qualifications Preferred Experience Minimum of 2 years of dental front office and/or insurance experience Experience with pediatric dentistry and/or general dentistry preferred Knowledge of PPO insurance plans, claim submission, and insurance verification Experience with dental software systems preferred Skills Strong communication and customer service skills Excellent organizational and multitasking abilities Attention to detail Dependable and self-motivated Ability to work independently and as part of a team Professional, positive attitude with a commitment to exceptional patient care Who We're Looking For We are looking for someone who values teamwork, takes pride in providing excellent service, and is willing to jump in where needed to support both our patients and fellow team members. The ideal candidate is dependable, adaptable, and committed to creating an exceptional experience for every family that walks through our doors. Schedule Monday-Thursday: 7:00 AM – 5:30 PM Friday: 7:00 AM – 2:30 PM Full-time position averaging approximately 36-40 hours per week. Team members are not expected to work the entire hours of operation. Join a practice where teamwork, professionalism, and exceptional patient care are at the center of everything we do. Pay: $20.00 - $25.00 per hour Work Location: In person

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