We're hiring: Dental Receptionist / Front Desk assistant for Mission Viejo, CA dental practice

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk professional to join our dedicated team.

Who We Are

At our practice, we're dedicated to creating a welcoming environment where patients feel valued and supported throughout their dental journey. Our state-of-the-art facility is designed to promote comfort and efficiency, featuring the latest advancements in dental technology. We pride ourselves on fostering long-term patient relationships built on trust and exceptional service.

Who We're Looking For

We are seeking a friendly, dependable, and highly organized team member with excellent communication and multitasking skills. The ideal candidate must be proficient with SoftDent practice management software, iTero scanning, Invisalign, dental x-rays, and be cross-trained in both front office and dental assisting duties. The ability to transition seamlessly between administrative and clinical responsibilities is essential.

We invite motivated professionals who share our vision of delivering outstanding dental care to apply. While experience is preferred, we encourage candidates who are eager to learn, demonstrate professionalism, and are committed to providing exceptional patient care.

Responsibilities

• Greet patients and provide exceptional customer service throughout their visit.
• Schedule appointments, answer phones, verify insurance, and manage patient records.
• Maintain accurate documentation and records in accordance with practice protocols and regulatory requirements.
• Ensure efficient workflow and timely completion of daily responsibilities.
• Assist with dental procedures as needed and support the clinical team.
• Take dental x-rays and assist with iTero scans and Invisalign workflows.
• Participate in quality improvement initiatives to enhance patient care and practice operations.
• Work collaboratively with the entire team to ensure a positive patient experience.