Dental Front Office Coordinator / Treatment Coordinator - Guittard & Sierra Family Dentistry - Atascadero, CA

Dental Front Office Coordinator / Treatment Coordinator Overview Sierra Dental is seeking an experienced, dependable dental front-office professional to join our private practice in Atascadero. This is not an entry-level receptionist position. We are looking for someone who can confidently support the front office, communicate well with patients, follow through on treatment opportunities, and help keep administrative systems organized and current. The ideal candidate will be proactive, detail-oriented, comfortable discussing treatment and finances, and able to work independently without constant direction. This position offers the opportunity to grow into broader treatment-coordination and front-office leadership responsibilities over time. Responsibilities - Answer phones and manage patient messages professionally - Schedule, confirm, and coordinate patient appointments - Check patients in and out - Collect patient portions and discuss financial arrangements - Verify dental insurance benefits and maintain accurate patient information - Assist with dental claims, insurance follow-up, and accounts receivable - Present routine treatment plans and financial options - Follow up on unscheduled treatment and outstanding treatment plans - Maintain accurate treatment, orthodontic, and patient follow-up trackers - Document patient communication, next actions, and outcomes - Help fill schedule openings and maintain productive patient flow - Coordinate referrals, records, reports, and administrative follow-up - Provide dependable front-office coverage during absences and vacations - Support the development and maintenance of front-office systems and procedures - Take on increasing administrative and leadership responsibility as competency is demonstrated Qualifications - At least two years of dental front-office experience preferred - Strong knowledge of dental terminology, scheduling, insurance, and treatment coordination - Comfortable discussing treatment costs, collecting payments, and explaining financial options - Strong follow-through and ability to complete tasks without repeated reminders - Excellent phone etiquette and patient communication skills - Strong organizational skills and attention to detail - Ability to maintain accurate notes, trackers, and follow-up dates - Dependable attendance and advance communication regarding scheduling conflicts - Ability to work independently while collaborating with the doctor and team - Open Dental experience preferred - Experience with Dentrix, Eaglesoft, or another dental practice-management system will also be considered - Bilingual English/Spanish is a plus, but not required Schedule - Approximately 24-32 hours per week initially - Primarily Monday through Thursday - Occasional Friday administrative or clinical-support hours - Additional hours and responsibility may become available based on practice needs and demonstrated competency Compensation and Benefits - $24-$30 per hour, depending on dental experience, treatment-coordination ability, software proficiency, and demonstrated competency - Paid time off according to practice policy - Paid holidays according to practice policy - Retirement-plan eligibility after the applicable waiting period - Employee dental benefits About the Position This role is well suited for an experienced dental professional who wants more than a reception position and is interested in becoming an essential part of a small private practice. Sierra Dental Atascadero, California Pay: $24.00 - $30.00 per hour Benefits: Dental insurance Paid time off Retirement plan Application Question(s): 1. How many years of dental front-office experience do you have? 2. Which dental practice-management systems have you used? 3. Are you comfortable presenting treatment plans and discussing financial arrangements? 4. Do you have experience with dental insurance verification and claims follow-up? 6. Describe how you track and follow up on unscheduled treatment. 5. Are you available to work a consistent part-time schedule of approximately 24-32 hours per week, primarily Monday through Thursday, with occasional Friday availability? Work Location: In person

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