Financial Coordinator / Front Office

The Smile Studio | North Phoenix, Arizona

The Smile Studio is a modern, privately owned dental practice looking for an experienced, personable, and motivated Financial Coordinator / Front Office team member to join our growing team.

We believe in providing an exceptional patient experience while creating a workplace where people genuinely enjoy coming to work. We’re a small, supportive team that values great communication, accountability, positivity, and helping each other succeed.

The Role

This position plays an important role in both the patient experience and the financial health of our practice. We’re looking for someone who is confident discussing treatment and finances, understands dental insurance, and can help patients feel comfortable moving forward with the care they need.

Responsibilities include:

• Present treatment plans and discuss financial/payment options

• Verify insurance benefits and explain patient estimates

• Submit and follow up on insurance claims

• Manage patient balances, collections, and accounts receivable

• Follow up on unscheduled treatment

• Schedule patients and help maintain a productive schedule

• Answer phones and provide an excellent first impression

• Check patients in and out

• Communicate with patients by phone, text, and email

• Work closely with the clinical team to keep the day running smoothly

Who We're Looking For

• 3+ years of dental front-office experience required

• Strong knowledge of dental insurance, claims, and benefits

• Experience presenting treatment plans and discussing finances

• Comfortable collecting balances and discussing larger treatment plans

• Organized, dependable, and detail-oriented

• Proactive and able to take ownership of responsibilities

• Warm, professional, and confident with patients

• Positive, team-oriented attitude

• Open Dental experience is a plus

Why The Smile Studio?

We’re not a high-volume corporate dental office. We’re a growing private practice where your work matters, your ideas are heard, and your contribution is noticed.

We want someone who takes pride in helping patients, enjoys being part of a close-knit team, and wants to grow with the practice. We work hard, support each other, celebrate our wins, and have fun along the way.

Compensation: Competitive and based on experience

Schedule: Monday 8-5PM, Tuesday OFF, Wednesday 9-6PM, Thursday 8-3PM, Friday 8-1PM

Location: North Phoenix, Arizona

If this sounds like the kind of office you've been looking for, we'd love to meet you. Please send us your resume and a short note about why you'd be a great fit for The Smile Studio.