Now Hiring Back Office Dental Assistant / Front Office Coordinator

Now Hiring: Back Office Dental Assistant / Front Office Coordinator
Established, Patient-Centered Dental Practice

We are seeking an experienced, cross-trained Back Office Dental Assistant / Front Office Coordinator who is comfortable working seamlessly in both administrative and clinical roles. This position is ideal for someone who enjoys variety in their day and is passionate about delivering exceptional patient care from the moment a patient walks through our doors until they complete their visit.

The ideal candidate has experience with scheduling, insurance verification, treatment coordination, patient financials, and customer service, while also being proficient with chairside assisting, instrument sterilization, digital radiographs, and clinical support. We are looking for someone who is dependable, flexible, highly organized, and always willing to jump in wherever needed to help the team succeed. A positive attitude, strong communication skills, and a commitment to providing a five-star patient experience are essential.

Schedule

• 2-4 days per week
• Must be able to work Tuesdays and Fridays
• Office hours are 9am to 5pm
• Specialty days can start earlier

Back Office Assisting Skills

• Assist doctor chairside during a variety of procedures
• Prepare and sterilize instruments and operatories
• Take diagnostic X-rays
• Perform coronal polishing (must be licensed)
• Maintain accurate and thorough clinical notes
• Ensure smooth patient flow and turnover between appointments
• Follow infection control and OSHA protocols
• Assist with oral surgery and endo cases when scheduled

Front Office Admin Skills

• Schedule and coordinate patient appointments efficiently
• Present treatment plans and educate patients on necessity of treatment
• Maintain an efficient and productive schedule
• Fill last-minute cancellations
• Confirm appointments and minimize schedule gaps
• Answer multi-line phone system professionally
• Greet and check patients in and out
• Collect payments and explain financial policies
• Process credit card and financing transactions
• Scan and upload documents into patient charts

Required Hard Skills

• Coronal polishing certification (required per state guidelines)
• Digital X-ray certification (required per state guidelines)
• Experience with Dentrix
• Comfortable working in a paperless office
• Knowledge of dental procedures, instruments, and materials
• Strong understanding of sterilization protocols

Soft Skills We Value

• Punctual and reliable
• Positive attitude and professional demeanor
• Strong team player
• Self-starter with initiative
• Excellent communication skills
• Detail-oriented and organized
• Ability to multitask in a fast-paced environment
• Patient-focused with a warm, friendly presence

What We Offer

• Competitive hourly pay
• Paid sick time
• 401K matching
• Flex Spendng Account
• Opportunity to grow and expand skills
• Supportive, team-oriented environment
• Modern, organized, and efficient practice

If you take pride in your work, thrive in a collaborative setting, and are passionate about delivering exceptional patient care, we would love to meet you!