Dental Receptionist - San Marcos Orthodontics - San Diego, CA

Dental/Orthodontic ReceptionistFull-Time | Patient-Focused | Growth Opportunities We are looking for a friendly, organized, and dependable Dental/Orthodontic Receptionist to join our team. The ideal candidate is someone who enjoys working with people, thrives in a fast-paced environment, and understands the importance of creating a welcoming and professional experience for every patient and family. As one of the first points of contact for our patients, you will play an important role in creating a positive experience while helping keep the office running efficiently. What You'll Do Welcome and check in patients and families with a warm, professional attitude Check patients in and out and ensure appointments are scheduled appropriately Answer phones, return calls, and respond to patient questions in a timely manner Schedule and confirm appointments Maintain an organized and accurate patient schedule Verify patient demographic and insurance information Collect copayments, balances, and other patient payments Review patient accounts and communicate outstanding balances professionally Assist with treatment and appointment coordination as needed Maintain accurate patient records and ensure required forms are completed Communicate effectively with doctors, clinical assistants, treatment coordinators, and management Help coordinate referrals and communication with other dental offices and specialists Address patient concerns with professionalism and escalate issues when appropriate Maintain a clean, organized, and welcoming front office Follow office policies, HIPAA requirements, and established procedures Support the team with administrative tasks and other responsibilities as needed What We're Looking For Previous dental or orthodontic front-office experience preferred Excellent customer service and communication skills Friendly, positive, and professional demeanor Strong organizational and multitasking abilities Comfortable answering phones and communicating with patients in person Detail-oriented with accurate data-entry skills Comfortable discussing payments and patient balances Ability to work efficiently in a fast-paced environment Dependable, punctual, and willing to be a team player Professional appearance and attitude Experience with dental/orthodontic practice-management software is a plus The Ideal Candidate We are looking for someone who is more than just a receptionist. The right person will be a team player who takes ownership, communicates well, and genuinely cares about patients and their experience . You should be comfortable jumping in wherever needed, helping your teammates, learning new systems, and contributing to a positive office culture. Why Join Our Team? We believe that a great patient experience starts with a great team. Our offices are focused on providing excellent patient care while creating an environment where team members can learn, grow, and develop professionally. If you are energetic, dependable, organized, and enjoy making patients feel welcome, we'd love to meet you! Apply today to become part of our team. Pay: $20.00 - $26.00 per hour Expected hours: 24.0 – 46.0 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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