Dental Patient Services Representative - Spanish Speaking - Arts Family Dentistry - Dallas, TX

Bilingual Dental Patient Services Coordinator Work Location: Arts Family Dentistry, Dallas, TX 75208 Job Type: Full-Time Schedule: Must be available Monday through Saturday About the Position Arts Family Dentistry is looking for an experienced Bilingual Dental Patient Services Coordinator to join our team. This position is ideal for someone who understands the pace and responsibilities of a busy dental office and can confidently manage patient service, scheduling, and financial conversations. Dental office experience is required. This is not an entry-level position. What You'll Be Responsible For Welcome patients and provide a professional, friendly first impression. Deliver exceptional customer service and create a five-star patient experience from check-in through check-out. Handle patient check-in and check-out efficiently and accurately. Verify patient information and assist with appointment scheduling. Discuss treatment costs and available financial options with patients. Collect payments and accurately process financial transactions. Clearly communicate treatment and financial information to patients. Work closely with clinical and management teams to keep the schedule running smoothly. Maintain accurate patient records and documentation. Multitask effectively in a fast-paced, high-volume dental office. Help create a positive, organized, team-oriented office environment. Maintain professionalism, efficiency, and attention to detail while delivering exceptional service. Requirements: Previous experience in a dental office front desk or reception role. Experience handling patient check-in and check-out. Experience discussing treatment costs and financial options with patients. Comfortable presenting payment plans and financing options. Fluent in both English and Spanish. Ability to work in a fast-paced, high-volume dental environment. Strong communication and customer service skills. A genuine hospitality mindset and commitment to exceptional patient care. Professional, dependable, organized, and team-oriented. Ability to multitask while managing multiple priorities. Availability to work Monday through Saturday as scheduled. Preferred: 1–3+ years of dental office experience. Experience using Open Dental. Experience working in a high-volume dental practice. Who We're Looking For Customer service and hospitality are qualities every member of our team must have. Casper Dental Corporation is a five-star dental organization focused on delivering exceptional patient care and an outstanding patient experience. We are looking for someone who can step into a dental front office and understand the workflow without needing basic front desk training. You should be comfortable communicating with patients, handling financial conversations, managing check-in and check-out, multitasking in a high-volume environment, and collaborating with your team. The right person is friendly, professional, coachable, dependable, and team-oriented. You take pride in how you interact with patients and coworkers and understand that exceptional service is an essential part of what we do. This position also offers growth opportunities for team members who demonstrate strong performance, reliability, leadership, and a commitment to our patients and team. If you have strong dental front office experience, are comfortable discussing financial options with patients, and communicate fluently in both English and Spanish, we want to hear from you. Important: Previous dental office front desk experience and fluency in both English and Spanish are required. Candidates without previous dental office experience will not be considered. Please note: Although this position is based at Arts Family Dentistry in Dallas, all initial screening interviews are held in person at our corporate office in Garland, TX 75043. Virtual interviews are not available. Pay: $14.00 - $18.00 per hour Benefits: Employee discount Health insurance Paid time off Experience: Dental office: 1 year (Preferred) Language: Spanish (Preferred) Work Location: In person

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