Dental Office Assistant - Country Lakes Family Dental - Bartonville, TX

Job Summary Our family dental practice is looking for a friendly, professional, and organized Dental Front Office Coordinator to join our team! We take pride in providing high-quality patient care in a welcoming, positive, and fun environment. We are looking for someone who enjoys working with people, communicates well, and understands the importance of creating an exceptional patient experience. The ideal candidate is dependable, detail-oriented, proactive, and comfortable managing multiple responsibilities in a busy dental office. Prior dental office experience is required. Responsibilities and Duties Responsibilities include, but are not limited to: Welcome patients warmly and provide excellent customer service from check-in to check-out. Answer incoming phone calls, respond to patient inquiries, and schedule appointments efficiently. Verify dental insurance eligibility, coverage, and benefits. Submit insurance claims, track claim status, and follow up on outstanding or denied claims. Present treatment plans, review estimated insurance benefits and patient portions, and help patients understand their financial options. Manage patient billing, collect payments, and accurately post payments to patient accounts. Coordinate appointment schedules, patient follow-ups, and treatment plan scheduling. Maintain accurate patient records, documentation, and insurance information. Assist with daily front office operations, including filing, organizing, and administrative tasks. Support patient retention, community outreach, marketing initiatives, and practice growth activities. Collaborate with the dental team to ensure smooth daily operations and a positive patient experience. Qualifications and Skills The ideal candidate will have: Previous experience working in a dental office, preferably in a front office or administrative role. Excellent verbal and written communication skills. Strong customer service skills and a friendly, professional demeanor. Good computer skills and the ability to learn dental practice management software. Knowledge of dental insurance, claims processing, billing, and treatment coordination. Strong organizational skills and attention to detail. The ability to multitask, prioritize responsibilities, and work efficiently in a busy environment. Reliability, accountability, a positive attitude, and a strong work ethic. The ability to work well independently and as part of a team. We value a team member who takes initiative, enjoys helping patients, and contributes to a supportive and positive workplace. A resume is required for consideration. Please include relevant dental office experience when applying. Benefits We offer a supportive work environment and the following benefits: Dental benefits 401(k) participation Bonus opportunities Paid vacation Paid holidays Join Our Team! If you are passionate about patient care, enjoy connecting with people, and want to be part of a friendly family dental practice, we would love to hear from you! We look forward to meeting you and welcoming the right person to our team. Pay: $18.00 - $28.00 per hour Benefits: 401(k) 401(k) matching Employee discount Paid time off Work Location: In person

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