Dental Front Desk Coordinator - - Cedar Park, TX

About A+ Dental A+ Dental is a brand-new, modern, privately-owned dental practice opening in Cedar Park! We are building a warm, boutique, patient-focused team where high-quality care and strong team support go hand-in-hand. We are looking for an experienced, proactive, and friendly Front Desk Coordinator to join our founding team and grow with us. Position Summary As our Front Desk Coordinator, you will be the face of our practice and the heart of our non-clinical operations. Your primary goal is to deliver an extraordinary patient experience, maintain a full and productive schedule, and guide patients smoothly through their treatment estimates and financial arrangements—allowing the doctor to focus entirely on clinical excellence. Key Responsibilities ● Scheduling & Patient Experience: – Manage the appointment book efficiently ("schedule-to-goal") to ensure smooth daily workflow. – Answer incoming calls in a warm, welcoming manner and handle patient check-in/check-out. ● Insurance Verification & Billing: – Research and verify PPO insurance eligibility, benefits, and frequency limits prior to patient visits. – Submit electronic insurance claims daily (within 24 hours) with proper supporting attachments (X-rays, intraoral photos, etc). – Post ERA/EOB insurance payments and manage initial 30-day billing statement follow-ups. ● Treatment Planning & Financial Coordination: – Prepare clear, transparent treatment estimates in Open Dental. – Present treatment plans comfortably, walking patients through their estimated insurance coverage and out-of-pocket balance. – Offer flexible payment options according to office financial policies. What We’re Looking For ● Experience: Minimum 1–2 years of dental front office experience (insurance verification, treatment presentation, and copay collection). ● Software: Hands-on experience with Open Dental is strongly preferred (our tech stack also includes Flex and Mango Voice ). ● Communication: Exceptional verbal and written communication skills; comfortable and compassionate when discussing finances. Bilingual skills (e.g., Spanish) are a plus. ● Mindset: Proactive, organized, detail-oriented, with a positive "can-do" attitude. Why Join Us? ● Privately Owned: Work directly with a supportive doctor and team, free from corporate restrictions and quotas. ● Modern Environment: Work with brand-new equipment, streamlined digital systems, and supportive management. ● Founding Team Role: Be a core founding member of a growing, high-end practice in Cedar Park. ● Professional Growth: Opportunity to build systems from the ground up and grow with a patient-centered practice. Pay: $23.00 - $25.00 per hour Expected hours: No more than 32.0 per week Benefits: Employee discount Free parking On-the-job training Paid time off Paid training Work Location: In person

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