Permanent Dental Receptionist / Front Desk Job in San Jose, CA
Bittner Family Dental Group | San Jose, CA
$34.00 – $40.00 per hour (based on experience and leadership level)
Bittner Family Dental Group is a highly established, multi-doctor dental practice in West San Jose known for exceptional clinical care, an elevated patient experience, and a strong, supportive team culture.
After more than 20 successful years, our longtime Office Manager is retiring — creating a rare opportunity for an experienced dental leader to step into a respected operational role and help guide the next chapter of our practice.
This is not simply an administrative position.
We are seeking a confident Operational Leader who understands how a successful dental practice truly runs — someone who can lead people, strengthen systems, and maintain a calm, polished environment where both patients and team members thrive.
Leadership Overview
You will oversee daily operations across a stable, multi-doctor practice while supporting a high-performing team and maintaining the exceptional patient experience we are known for.
This role is ideal for a dental professional who wants long-term ownership of operations within a high-standard, team-oriented practice.
Key Responsibilities
- Lead daily front and back office operations
- Guide, support, and coach team members to maintain consistency and accountability
- Optimize scheduling, insurance flow, and patient financial systems
- Partner with doctors on operational improvements and workflow efficiency
- Maintain a smooth, organized, concierge-level patient experience
- Step in hands-on when needed and lead by example
Who Thrives Here
You are:
- A confident dental leader with strong operational instincts
- Calm under pressure and respected by teams
- Highly organized, proactive, and solutions-focused
- Comfortable balancing leadership with day-to-day execution
- Professional, warm, and committed to high standards of care
Qualifications
- 3-5+ years of dental office management experience
- Strong understanding of dental insurance and billing
- Experience with Dentrix (required) or similar practice software
- Proven team leadership and communication skills
- Reliable, professional, and patient-focused
Why This Opportunity Is Special
- Rare leadership opening following a long-term legacy transition
- Established practice with loyal patients and experienced doctors
- Strong systems already in place
- Supportive leadership team
- Opportunity for long-term growth and stability
Benefits
- 401(k) matching
- Continuing education credits
- Employee dental benefits
- Paid time off
Location: San Jose, CA 95129
Work Setting: In person