Experienced Dental Front Desk / Patient Coordinator - Montclair Orthodontics - Upper Montclair, NJ

Experienced Dental Front Desk / Patient Coordinator Montclair Orthodontics | Upper Montclair, NJ | Full-Time $24–$30 per hour, based on experience Montclair Orthodontics is seeking an experienced dental front desk professional to join our established, privately owned orthodontic practice in Montclair, NJ. We are looking for someone who already understands the fundamentals of working in a dental practice and can bring excellent organizational skills, reliability, professionalism and patient service to our front office. Prior dental office experience is required; orthodontic experience is strongly preferred. This is a full-time, long-term opportunity for someone who enjoys working with patients, takes pride in staying organized and getting things right, and thrives in a busy, technology-driven practice. Schedule & Compensation $24–$30 per hour, based on experience. This is a four-day-per-week position of approximately 32 paid hours, which Montclair Orthodontics considers full-time. Required availability: Monday: 7:30 AM–5:00 PM Tuesday: 8:30 AM–6:00 PM Wednesday: 7:30 AM–5:00 PM Thursday: 7:30 AM–5:00 PM Friday: Off Candidates must be reliably available for the complete schedule. What You'll Do As a key member of our front desk team, you will help manage the patient experience and day-to-day administrative flow of the practice, including: Patient check-in and check-out Answering phones and managing patient communications Scheduling and coordinating appointments Maintaining accurate patient information and documentation Dental insurance verification, documentation and claim-related tasks Patient financial arrangements, contracts and payment processing Coordinating treatment starts and required paperwork Following up with prospective and existing patients Managing multiple priorities while keeping the front office organized and responsive Working closely with the orthodontist, clinical team and practice administrator Who We're Looking For Required: At least 2 years of dental office experience , preferably in a front desk, patient coordinator, scheduling coordinator or treatment coordinator role Working knowledge of dental terminology and the basic workflow of a dental practice Experience with dental scheduling and patient-management software Familiarity with dental insurance and patient financial processes Strong computer and technology skills Excellent verbal and written communication Exceptional attention to detail and follow-through Ability to learn new systems and retain training Ability to manage multiple tasks and priorities without losing track of details Dependable, punctual and professional Strongly preferred: Previous orthodontic office experience Experience coordinating orthodontic or dental treatment Experience with digital patient communication, electronic forms and modern cloud-based practice-management systems Experience with our specific software is not required . We will train the right experienced dental professional on Montclair Orthodontics' systems and workflows. The Right Fit Technical experience matters, but so does how you work. We are looking for someone who is proactive, organized and accountable —someone who notices what needs to be done, follows tasks through to completion, learns from training and doesn't need repeated reminders about established procedures. You should also genuinely enjoy working with patients and coworkers. Our front desk is often a patient's first and last interaction with our office, so professionalism, warmth and excellent customer service are essential. About Montclair Orthodontics Montclair Orthodontics is an established, privately owned orthodontic practice serving children, teens and adults in Montclair and the surrounding communities. We combine personalized care with modern orthodontic technology and efficient practice systems. We value excellent patient care, teamwork, professionalism and doing things correctly and consistently. We're looking for an experienced dental professional who wants to become an important, long-term member of our team. How to Apply Please submit your resume and briefly describe your dental front-office experience , including: The types of dental practices in which you've worked The practice-management software you've used Your experience with scheduling Your experience with dental insurance and claims Your experience discussing treatment costs and patient financial arrangements Prior dental office experience is required. Please do not apply if you do not have previous experience working in a dental practice. Pay: $24.00 - $30.00 per hour Benefits: 401(k) Employee assistance program Employee discount Life insurance Paid time off Referral program Retirement plan Experience: Orthodontic / Dental Front Desk: 3 years (Required) License/Certification: X-Ray Certification (Preferred) Registered Dental Assistant (Preferred) Ability to Commute: Upper Montclair, NJ 07043 (Required) Work Location: In person

Read More