Office Administrator/Patient Coordinator

TMJ Sleep Airway Orthodontics is a growing specialty orthodontic practice focused on TMJ, airway, and sleep-focused care. We are seeking a warm, organized, and patient-centered Front Desk / Patient Coordinator to join our team.

Key Responsibilities

• Greet patients and families warmly and professionally upon arrival
• Schedule and coordinate follow-up appointments
• Confirm upcoming patient appointments via phone, text, or email
• Answer incoming phone calls and respond to patient inquiries
• Communicate with the insurance coordinator to request insurance verification and coverage information
• Maintain accurate patient records and documentation
• Collect and process patient forms as needed
• Assist with general front office and administrative duties to support daily operations
• Collaborate with clinical and administrative team members to ensure a smooth patient experience

Qualifications

• Prior experience in a dental, or orthodontic front office preferred
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced, patient-focused environment
• Comfortable using computers, scheduling software, and phone systems
• Professional, positive, and team-oriented attitude

Benefits

• Paid Time Off (PTO)
• Sick Time
• 401(k)
• Supportive team environment and opportunity for growth within a specialty practice